Last month, I attended a nifty new conference called Social Ecclesia with a few of my co-workers. The premise of the event is to help churches with their social media strategy. I think it’s a pretty great idea. These one-day mico-conferences are being held several times per year right now, and are well worth your time and effort if you are a church leader looking to learn more about developing a social approach to sharing the hope of the gospel.
Here are some of the notes I took away from the day.
- Authority in the social media age is determined by “who’s around” not “top down”
- Media is interactive. It’s relational. Engage.
- Just because people are seeing content doesn’t mean it’s working.
- A new media culture values customization (iTunes, Netflix, DVR, Twitter, FB, etc.). You can tell when you put content in front of them that they don’t want. They check out.
- Offline and online is blurred. Teens see social media as a regular part of life.
- Social media is the new greeter at your church.
- The FB generation doesn’t want to go to a church that works like a corporation. They want a flexible, interactive community with a cause.
Carrie Kintz at Focus on the Family
- Van Gogh: I feel there is nothing more artistic that to love someone.
- People are expressing their brokenness on social media because they don’t feel welcome at the church.
- “We’re all stories in the end.” – Dr. Who
- People who volunteer somewhere have happier lives. We are made to serve.
- To feel loved we must feel known.
- The church has hope. We need to share it more on social media. (Matt 5:14-16)
- Don’t let disaster be the first time someone hears from you or your church.
- Interact with your city’s hashtag.
- Pray.
- Questions change the conversation.
- How do we leverage social media for the sake of the Gospel?
- Does the promise meet the practice? If it doesn’t, we fail. This is super important for churches to understand.
- Online communication should drive offline conversations.
- Church isn’t limited to an hour each week. Do you have a strategy for both?
- Ask what problem are you solving?
- Online presence: 70% interaction 20 content, 10 stats
- Your communication doesn’t matter if you don’t know what a devoted follower looks like and can’t help move them there.
- People can’t handle too many options. It gets confusing.
- Increase church activity doesn’t equal spiritual growth.
- Do your programs reach people outside the church or only satisfy insiders? Ask, “Which ministries is God blessing?”
- Are your steps clearly communicated?
- People are attracted to environments where life change is happening.
- People generally go where they are invited.
Haley Veturis at Saddleback Church
- Saddleback.com/weaps – their social media plan
- 3 out of 4 Americans use social media
- 2/3 of the global population uses social media
- 13 hour sof video uploaded every minute on YouTube
- 100K YouTube videos viewed per day
- 3 million Tweets per day
- 5 million minutes per day spent on FB
- Saddleback social media strategy: Connect. Teach. Share.
- Engage with the people you care about first. Educate community with great content from teachers and speaking pastors. Expose the community to ministry opps.
- Follow your followers!
- Go above and beyond when you can. (Disney does this well.)
- Keep a pulse on the heartbeat of your community.
- Empower others to be your advocates.
- 5 Steps in 5 Minutes
- 1. Identify a social media champion for your church.
- 2. Check for consistency across channels.
- 3. Identify your audience on each channel.
- 4. Follow your followers.
- 5. Unlink FB/Twitter accounts.
- Do people think your phone is your god because you never put it down?
- Don’t use social media to impress people, use it to impact people.
- Choose to be an encourager.
- If you don’t intentionally pull away from social media periodically, then you’re living your life in a digital prison.
- The impact of your influence will be determined by the effectiveness of your methods and the purity of your motives. Psalm 19:14
- Criticism is the price of influence. (Luke 6:26, Rom 12:18)
- Show respect, even to those who don’t deserve it, not as a reflection of their character, but of yours.
- The best way to build credibility with people is to consistently practice generosity.
- Always be more interested in gaining followers for Jesus than you are in gaining followers for yourself.
- The power has shifted from corporations and institutions to individuals and communities.
- Customer service is the new PR. Effort matters.
- Social media is the new main street.
- Create conversations
- Start with goals before tactics.
- Be great listeners.
- PR/Marketing role is to create, monitor, participate and filter
- Influences and audience aren’t necessarily the same thing.
- Be you.
- Remember there are NO rules.
- Don’t focus on numbers.
- Convert social connections into real connections.
- Give something back. Don’t just take.
- Experiment continuously.
- Make it easy for people to create data.